Your mobile is practically your entire world, with contact numbers, photo memories, calendars and more at your fingertips. However, no matter how well we try to look after our devices, accidents can and do happen – with devastating results. Whether it’s liquid damage, a cracked screen or a charging port that won’t charge, PTC has seen it all. And that’s why we’re Mackay’s first choice for repairing smartphones, tablets and iPads.
We can assist with maintenance on all types of Android devices, popular Apple iPhones and iPads as well as many other brands including, Xiaomi, Oppo, Huawei, HTC, Microsoft and Nokia. Our team lives and breathes mobile devices, and there isn’t any model you could bring to us that is too old or too obscure for us to fix
Quality mobile repairs and accessories for Mackay locals
Since 2009, we have fixed over one million devices for our customers from all over Australia. Our customers trust us to look after their devices and know that they’ll have it back in their hands, looking and feeling brand new. Our fully trained and experienced technicians use the highest quality parts at the most competitive prices. Treating your device as if it were our very own, you have peace of mind in knowing your products are in safe hands.
Safeguard your device with our large collection of lightweight cases, designed to absorb any shocks due to accidental drops. We’re also proud to be Australia’s first licenced distributor of Marvel and Disney accessory products, so you can express your personality through our range of protective covers.
All of the parts and components we use come from reputable manufacturers, so you know you are getting quality parts as well as service. Plus all of our products and services come with warranties for your peace of mind.
We’ll come to you, right around Australia
Can’t make it to our store? No problem. We’re committed to helping you, which is why we can come to you, wherever you are in Mackay. Simply book online today and receive $5 off our door-to-door service. It’s the contactless way to have your device fixed right outside your door.
This includes business services throughout the Mackay region, including south to Sarina and north to Seaford. Let our team come to you and service all of your business devices to save you the hassle of coming to our store.
With over 80 stores in locations across Australia, you’re never too far from a PTC centre, so you can trust our service when you are on the road for work or recreation. Visit us in store in Mackay or book online and receive $5 off. If you have any questions or concerns, feel free to contact us on 1300 000 349 today.
Can I ship my device to your Mackay phone repair store?
Yes. If you are out of the immediate area where any one of our phone repair stores are, you can ship your device to our technicians for assessment and service. If requested, we will ship the phone back to you with the cost of shipping to be covered by the customer.
Will my repair cause data loss on my device?
It should not. Depending on the type of damage and repair service required, very rarely do we encounter a service that will cause data loss. However, because there is a small chance of this happening, we always recommend backing up your data before bringing it in for a service. Further, speak with our team about the likely repair needed and if there is the potential for it to affect the data on your phone.
Can I bring my own replacement parts?
Technically, yes, however, our technicians will know which parts are and are not compatible for your phone and that specific repair. BYO parts are not always of the best of quality, so to provide the best result we recommend opting for our in-house parts. If you have any questions, you can speak to our technical team before bringing in parts to our Mackay-based repair shop.
