Mobile use is essential to our daily lives to the point where if we accidentally left our devices at home, we would feel like a part of us was missing. If that’s no exaggeration, you’re not alone. That’s why it’s so important to have your smartphone fixed at the first signs of a cracked screen or other software issue. Leaving it could end up causing more damage to its interiors, in addition to its outer shell.
Whether you’ve got a cracked screen, battery issues, need your charging port repaired or something entirely different, come to the premier fixers in the Gold Coast at PTC.
You will find the experienced and qualified team from PTC at Pacific Fair Shopping Centre at Broadbeach, or we are available to come to your home or business with our door-to-door service. We offer a contact-free mobile service for your peace of mind.
Premium phone repair services on the Gold Coast
Here at PTC, smartphones and tablets are our passion. There is no device that you could bring in that would surprise us, no matter what model it is or how old it is. We have been working on electronics our entire lives and love the feeling of satisfaction we get when we see a happy customer.
Most issues are repairable and we can assist with cracked screens and battery replacements. In most cases we can repair a device that is physically broken or water damaged, depending on how extensive the damage is.
We stock a wide range of protective devices including robust cases and screen protectors that have been designed especially for your particular device. We also stock the best quality screen and battery replacements and offer warranties on all of our parts, as well as the work we carry out.
Your privacy is assured
Many locals turn to us because we are professional and knowledgeable. We understand that with all your sensitive data, you need someone you can trust to keep it private while providing you peace of mind. All our trained technicians are honest and respectful, taking extra measures to ensure your information remains for your eyes only.
As customer service is at the heart of everything we do, you can leave your device in our capable hands and we’ll do everything we can to have it working like brand new again. We adhere to all data and privacy legislation during this process, and all of your details are deleted from our system after the service for your peace of mind.
Book in with PTC today and we will give you a $5 discount as a new customer, as our thank you gesture to you. Come and see us at our Pacific Fair outlet today or give our expert team a call on 1300 000 349.
Will repairing my phone with PTC affect my phone warranty?
That depends. If you have a phone that is still covered under warranty by the original manufacturer or retailer, having your phone serviced and parts replaced by a third-party dealer may nullify your warranty. We suggest reviewing any warranties you have before booking in a service with our Gold Coast-based team to see if you’re covered, what is covered, and what may be excluded going forward if you accept repair services from a provider not listed in the agreement. Rest assured any parts repaired by PTC all come with their own warranty provided your device meets warranty conditions.
Are PTC repairs guaranteed?
Repair warranties are dependent on the service provided and replacement parts used. Please speak to your Gold Coast-based phone repair specialists to determine what coverage and warranties will apply to you.
How do I pay for my repair?
You pay for your repair in the shop when you come to collect your device. Services and replacement parts will be cost quoted ahead of time so you can agree to the expected cost before the work begins. All outstanding payments must be paid at the time of collection.
