Your smartphone isn’t just a device, it’s your connection to the world. When it breaks, productivity stops.
That’s why it’s crucial to act fast at the first sign of damage. Whether it’s a cracked screen, battery issue or software glitch. Ignoring the problem can lead to more serious (and costly) repairs down the line. At our PTC Gold Coast locations, we offer fast, professional phone repairs that save you time and money, without risking your warranty. Get your phone fixed right the first time.
Visit our experienced and qualified team at PTC, conveniently located at Pacific Fair Shopping Centre in Broadbeach. Prefer not to travel? We also offer a reliable door-to-door service, including a contact-free mobile option, designed to provide convenience and peace of mind wherever you are.
Premium phone repair services on the Gold Coast
At PTC, smartphones and tablets are our passion. No matter the brand, model, or age of your device, our skilled technicians have the expertise to diagnose and repair it. With years of experience working on electronics, we take pride in delivering high-quality repairs and ensuring customer satisfaction. Whether your phone has a cracked screen, battery issues, water damage, or software problems, we’re here to help.
We specialise in repairing a wide range of phone brands, including iPhone, Samsung, Google Pixel, Oppo, Huawei, and more. Most issues are fixable, and in many cases, we can restore devices that are physically broken or water damaged, depending on the extent of the damage. To keep your device protected, we also stock a variety of robust cases and screen protectors designed for different models. Plus, we use only the best quality parts for screen and battery replacements and back our work with warranties on both parts and labour.
Our mobile phone repair services
We offer a wide range of services to cater to your needs. Our expert technicians are trained to repair various mobile phone models, including iPhones, Samsung Galaxy, and other popular brands. Our services include:
- Screen repairs and replacements
- Battery replacements and repairs
- Water damage repairs
- Software issue fixes
- Charging port repairs
- Camera repairs
- Speaker repairs
- Microphone repairs
- Housing repairs
We use only high-quality parts and equipment to ensure that your device is repaired to the highest standards. Our goal is to provide fast, affordable, and professional repair services that meet your needs. Whether it’s a cracked screen or a faulty battery, you can trust us to get your phone repaired efficiently and effectively.
Your privacy is assured
As customer service is at the heart of everything we do, you can leave your device in our capable hands and we’ll do everything we can to have it working like brand new again. We adhere to all data and privacy legislation during this process, and all of your details are deleted from our system after the service for your peace of mind.
Trust the experts at PTC to get you reconnected in no time
Drop by our Pacific Fair store or one of our many other Gold Coast locations. Book now and enjoy a $5 discount as a welcome gift for new customers. Call us on 1300 000 349 or visit us today – your phone (and your peace of mind) will thank you.
Frequently Asked Questions
Will repairing my phone with PTC affect my phone warranty?
That depends. If you have a phone that is still covered under warranty by the original manufacturer or retailer, note that making a backup of your device before undergoing repairs is crucial to safeguard against potential data loss. Having your phone serviced and parts replaced by a third-party dealer may nullify your warranty. We suggest reviewing any warranties you have before booking in a service with our Gold Coast-based team to see if you’re covered, what is covered, and what may be excluded going forward if you accept repair services from a provider not listed in the agreement. Rest assured any parts repaired by PTC all come with their own warranty provided your device meets warranty conditions.
Are PTC repairs guaranteed?
Repair warranties are dependent on the service provided and replacement parts used. Many competitors offer only a three month warranty, which may leave you unprotected if issues arise later. Please speak to your Gold Coast-based phone repair specialists to determine what coverage and warranties will apply to you, as many repairs can be completed in a matter of hours.
How do I pay for my repair?
When you submit a request for repair, you pay for your repair in the shop when you come to collect your device. Services and replacement parts will be cost quoted ahead of time so you are made aware of the expected cost before the work begins. All outstanding payments must be paid at the time of collection.
