Don't panic, we can fix it! Fast mobile phone repairs.
Our expert team of mobile phone technicians can come to your door, or you can visit one of our 80+ locations to have your phone repaired that day.
Fast mobile phone repairs
Our expert team of technicians can come to your door, or you can visit one of our 80+ locations to have your phone repaired that day.
Based on 47 reviews
Explore our repair services
Mobile phone brands we work with
Our experienced team specialises in iPhone repair but we can also assist you with Samsung, Xiaomi, Oppo, Huawei, HTC, Microsoft, Nokia & all Androids – you name it, we’ve repaired it.
Certified, Trusted, Experienced
We rely on our smartphones for every aspect of our lives, from communication to work and entertainment. If your device is damaged, our expert team of technicians can come to your door and swiftly fix it. Our experienced team specializes in iPhone repair, as well as popular brands like Samsung, Xiaomi, Oppo, Huawei, HTC, Microsoft, Nokia, and more. Our workshop is stocked with parts to get your device back up and running, and we handle all replacements and maintenance.
Want total phone protection?
Protect your phone with our range of cases and screen protectors, designed for all models to shield your device from bumps and knocks. Our protective devices are tailored for your model, ensuring security from mishaps. We offer popular brands like OtterBox, Lifeproof, EFM, CaseMate, and Disney & Marvel, along with our own ZUSLAB line, known for its quality and environmentally friendly materials.
Drop off or we’ll collect
If your device is damaged, you can choose to drop it off at our workshop or have our technicians come to you. We handle a variety of issues, including cracked screens, home button problems, and charging port issues. Whether your device won’t turn on or has structural damage, our team will diagnose and fix it to get you back online quickly.
Warranty & Manufacturer Parts
We use high-quality, genuine parts for all our repairs, ensuring the best performance and longevity of your device. Our repairs come with a warranty, giving you peace of mind. We also handle repairs for Android tablets and iPads, including screen replacements and other maintenance. Trust us for reliable and certified repairs using manufacturer parts.
Search our 80+ locations
We have 80+ stores located all over the country and offer a range of comprehensive service selections, depending on your location and availability.
1, 761, 909 Mobile Phone Repairs
Matt at PTC has been so incredibly helpful and he’s an excellent communicator too! And my phone is now perfectly fixed. I would definitely recommend this team for phone repairs.
Doris did everything she could to help me and was very knowledgeable about my phone and additional services I could contact for further help. The store was upfront and accurate about its services, waiting time, and pricing. When I visited on another day to ask a follow up question another female staff member was also very helpful.
Good afternoon, I recently went into your Rockingham store and was greeted by a gentleman named Teddy, I would really just like to say he was polite, helpful, a magician at his job, he is absolutely amazing and he’s made you a new customer. Thank you teddy for everything. Best regards Heather James.
My Galaxy needed a battery replacement, as well as a new screen protector. It was all taken care of within an hour. I'm very happy with the service provided by Sire & Kai. Feels like a new phone. The price was competitive too. Thanks.
Highly recommend this place, I rang around for some information on screen protectors and shock proof cases and the first 4 calls had very average service. Then phoned Rachel at PTC Marion, she was amazing, so friendly and helpful. A1 in customer service which is hard to find these days, wonderful job done we'll be back! Thankyou, Craig and Jan Daly
I have had several phones repaired here for screens , batteries and charging ports. All fixed really quick , affordable and done really well. All repairs have a year warranty and I had no problems getting something done again using warranty . Thank you so much for the excellent service ! Highly recommend
Rachel is AMAZING! My partner and I were window shopping, asked a few questions and she was so helpful we ended up purchasing 2x cases 2x screen protectors, 2x chargers and a cleaning service. Out of any and every phone shop I’ve visited, she has to be by far the very best. Love your work and we will definitely be back. Many thanks and appreciation, David xo
Amazing experience, amazing customer service. They done my front and back screen and it’s never been so perfect. Didn’t take long either for both front and back!
Great experience. Very friendly and helpful. Explained things to me as I'm new to this Google 8a phone. I'll be back soon for a screen protector.
The girls in this store are very pleasant. Steph looked after me and was very easy to deal with. Even managed to add on’s as well.Will definately be going back and letting my friends know, how helpful she was. Perfect service
Very happy with servis. Mitchell was very quick fast and efficient. Fixed my broken screen within 20minute on samsung S23ULtra. On last minute walk in closing shopping centr. Very happy.
I had an amazing experience here. All the staff were so kind, prices were great and service only took half an hour. I came in for a broken screen and was able to drop it off and pick it up from 3-3:30. My phone is now in great condition and after buying a screen protector from kmart they put it on for me for free. Great experience and I highly recommend. This is the place to go for getting your phone fixed.
My Samsung S21+ had the sacreen pixels die. Took it into PTC and Gabriel fixed it in an hour, phone is now fully functional again. Super friendly and approachable team, highly recommend. Price was very reasonable as well. Thanks guys!
Very friendly service from Angela, Kalvin and Richie. I had a damaged Samsung Galaxy S22 Ultra that couldn't get reception. Although they didn't have the spare parts needed to replace them they were able to temporarily get the phone working regardless by realigning the internal cables. They only charged me $50 and carefully explained that it will fail eventually but for now I've got a working phone again! Honest, quick, skilled and great communication, I can't recommend them enough!
Today I asked a lovely lady, Vanessa, to go into my phone, and deleted a lot of scam and unnecessary apps. Very graciously doing all the work and I'm very thankful for what Vanessa did. Very recommended their service for others.
Lisa and Brian have been incredible while assisting me to get a number of items repaired lately. Their work has never caused me any dramas afterwards and they always offer affordable prices. Thank you so much!
Alfred was amazing to deal with! He was quick, and he was thorough and offered a really nice pleasant customer service. I have many devices and will always see him specifically to get either phone covers or screen protectors. He’s the best – they are the best. Thank you!
A big thank you to the lady that served my daughter and myself on Thursday. From the moment we asked about the products we wished to purchase to her explanations of the products and the different types. You did an amazing job. The prices were good and having the discounts worked out so well. Great place to get your phones accessories. I highly recommend this place.
Tooky phone to Nicko at Peter's at Greenhills. He fixed the screen protector after I made a mess of it. Can not recommend highly enough.
Rachel from the colonnades store was absolutely brilliant! I came in with a shattered phone with ghost touching, it was fixed so fast, and felt like brand new! Excellent service, I highly recommend! Thank you!
Had an excellent customer service by guy Jaskirat, explained in detailed about screen protectors, really professional customer service
Zack, Klay & Ryan do a top job at PTC. Needed 2 phone screens replaced and new battery. Prices are fair, they have a quick turnaround and friendly customer service. We will be using them for any repairs needed from now on. The best in Brisbane. Highly recommend!
Top notch service by Archana. She is very good at explaining in depth and has a great patience to make it easier to understand. Here you'll get a lot of options for screen protectors and covers. They do repairs as well. She will definitely help you to figure out the best product according to your device. Highly Recommended.
Went in with a phone that was so difficult to hear on that I was thinking we might need to buy a new phone! The phone was cleaned as we waited and is so much better. Problem solved. Fantastic service, will be my go to for future repairs.
Couldn’t find a new screen cover for my iPhone SE at Kmart so I stopped by here to look for one. The technician Klay had what I was looking for and also removed the old cracked cover and installed the new pristine one. He also helped me with an issue I was having with my charging port only working intermittently and it seems to work perfectly now. Thanks Klay
Awesome service. I absolutely ruined my s23 and they where able to bring it back to life. Would highly recommend keep up the great work boys cheers
Your Trusted Phone Repairer
At PTC, we understand the frustration of a damaged phone. Whether it’s a cracked screen repair, a malfunctioning home button, or charging port issues, we’re here to help. Our experienced technicians have seen it all and can diagnose and repair a wide range of problems.
From popular brands like iPhone and Samsung to less common models, we’re equipped to get your device back in working order. Trust PTC for reliable, efficient, and affordable mobile phone repair.
Mobile Phone Accessories & Protection
A cracked screen is a major hassle. Our range of cases and screen protectors, designed for all models, can shield your device from bumps and knocks. We sell popular brands like OtterBox, Lifeproof, EFM, CaseMate, and Disney & Marvel products. Our own line, ZUSLAB, is also a customer favourite. We prioritise quality, using environmentally friendly materials for durable and long-lasting products.
Mobile Phone Repair FAQs
What phone repairs do you do?
Some of the most common requests we get are for:
- Cracked and damaged screens: These are the most common requests that we receive. We can repair a wide range of makes and models including iPhone Screen Repair and Samsung.
- Home button problems: Another common failure in mobiles is the home button, which can become stuck or completely unresponsive. Our team can repair, clean and replace home, power and sleep/wake buttons so you can regain full functionality.
- Device not charging: This is a common failure as your charging port gets a lot of use. It can be very simple for residue to creep in or for the port to become bent or broken, which means it is only a matter of time until your battery dies. You can trust our team to get your device charging correctly again.
- If your device has become water damaged, won’t turn on or has any other structural damage, our team will diagnose the problem, and if it can be fixed, we will get you back online quickly.
How does the booking process work?
We offer three convenient service options to get your phone repaired:
- Come to You: Our technicians come to your location for on-site repairs.
- Mail-In: Send your phone to us, and we’ll take care of the rest.
- In-Store: Visit any of our 80 stores nationwide for in-person repairs.
You can book your repair online or drop by one of our stores to get started.
What payment methods do you offer?
We accept a variety of payment methods to make things easy for you:
- Visa
- MasterCard
- American Express (Amex)
- Afterpay
- Cash
How long does a typical repair take?
The duration of a repair can vary based on the type of service you need. For most common repairs, such as screen replacements, you can expect it to take around 30-35 minutes. Our skilled technicians work efficiently to ensure your device is fixed quickly without compromising on quality. For more complex issues, the repair time might be longer, but we’ll always keep you informed every step of the way. Rest assured, our goal is to get your phone back to you as soon as possible, fully functional and good as new.
Is there a warranty on repairs?
Yes, we provide a 6-month warranty on our repairs, excluding physical damage. For Apple devices, this warranty extends to a lifetime, except for physical damage. For more details, please visit our full terms and conditions.